Where everybody is somebody.

We offer best-in-class contact center solutions, services, staffing, and operational support in the health care industry.

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Capitol Bridge Health Services is an SBA-certified woman-owned and HUBZone small business.

Women working together, looking at a laptop

Our exceptional staff transforms the contact center experience by providing superior support and resolutions.

We are driven by a commitment

to the communities in which we work, and we offer career opportunities for individuals who have a passion for helping people.
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Employee Spotlight



Melissa is passionate about growth and development and finds ways to set a positive example and derive meaning from her work. Read More

Melissa Drake currently supports the training and development team as a trainer. She is passionate about continuous growth and development and finds creative ways to set a positive example and derive meaning from her work. Her commitment to CBHS’ strategic goal for its staff has allowed her to achieve career goals that at first did not seem reachable. She started as a tier 1 customer service representative and strived to provide excellent customer service to every consumer she helped. She then supported the operations team as a limited-service supervisor, which opened the door for a promotion to become a permanent supervisor. In 2019, she began supporting the training and development team during peak season as a trainer. In this role, she helps prepare new employees for their positions. Melissa loves helping others reach their full potential. Her motivational mantra is, “While focusing on my success, there will be stress, but if I pursue excellence, success will be guaranteed.” Read Less